At HI Salon & Spa, we go out of our way to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our incomparable Student Salon & Spa. Please take a moment to review our policies to ensure you understand our operations procedures. If you have any questions, just get in touch and we’ll be happy to help.
If you are 15-MIN late with no contact, we reserve the right to change and/or cancel the services as necessary. The determination to proceed with any treatment will be made by the student in consultation with their instructor.
No minor under the age of 16 is permitted in the Salon/Spa area. Minors aged 16-17 must have written parental permission upon check in. Minors under the age of 16 must remain in the lobby supervised by a parent and/or guardian.
SALON & SPA RULES
No pets are allowed in the school, especially the Salon/Spa areas; service animals are welcomed.
All electronic devices must be silenced in Salon/Spa areas.
Prices are always subject to change.
Listed prices are starting prices.
All sales are final.
There is no tipping for massage students ever per Florida law.
Cash tips directly to the student are allowed for all other programs.
Temperature check upon entry.
Face masks are required at all times expect during services requiring the face.
Sanitation stations at the entrance for your convenience.
We are operating at limited capacity to allow for more open space.